General Terms and Conditions (GTC)

Inter Shuttle – Local Passenger Transportation

Owner: Emil Maskin

Frankfurter Straße 146
61118 Bad Vilbel
Germany

Email: info@inter-shuttle.de
Phone: 06101-9564400
Mobile: 0162-2725216

Website: https://www.inter-shuttle.de or https://inter-shuttle.de

1. Scope

These General Terms and Conditions apply to all transportation, shuttle, and transfer services provided by Inter Shuttle – Local Passenger Transportation, owner Emil Maskin, to private customers, business customers, and corporate clients.

By booking a ride, the customer accepts these GTC as binding.

2. Conclusion of Contract

A transportation contract is concluded when Inter Shuttle accepts the booking.

Bookings may be made by phone, email, through the website, or via other communication channels.

All offers are non-binding unless expressly agreed otherwise in writing.

3. Scope of Services

Inter Shuttle provides, in particular, the following services:

  • Airport transfers
  • Shuttle and transfer rides
  • Business trips
  • Event and trade fair transportation
  • Sightseeing and shopping trips
  • Hourly bookings
  • Rides throughout Germany and across Europe
  • International transfer rides
  • VIP and chauffeur service
  • Casino and outlet shuttle service

The exact scope of services is determined by the respective booking.

4. Prices and Payment Terms

The prices agreed at the time of booking apply.

Payment methods:

  • Cash payment
  • Credit card
  • EC card
  • Online payments
  • Payment by invoice (only for long-standing private and corporate clients by agreement)

Unless otherwise agreed, invoices are payable without deduction within 7 days from the invoice date.

In the event of late payment, Inter Shuttle reserves the right to charge statutory default interest as well as reminder and processing fees.

5. Cancellation

Free cancellation is possible up to 24 hours before the start of the ride.

In the event of later cancellation or no-show, the full fare will be charged.

6. Waiting Times

Airport pickups

Up to 60 minutes of waiting time after the actual landing are free of charge.

Other pickups

Up to 15 minutes of waiting time are free of charge.

Additional costs may apply thereafter.

7. Flight Delays and Changes

Flight details are monitored whenever possible.

The customer is required to notify Inter Shuttle immediately of any changes.

Inter Shuttle accepts no liability for incorrect or missing information.

8. Luggage

Included per passenger:

  • 1 suitcase
  • 1 piece of hand luggage

Additional luggage must be registered in advance and may be charged separately or refused, if applicable.

9. Child Seats

Child seats, baby seats, and booster seats are provided free of charge.

The need for these must be specified at the time of booking.

10. Conduct in the Vehicle

The following rules apply:

  • No smoking
  • No alcohol
  • No food or drinks, except water

Passengers must behave respectfully and in accordance with safety requirements. The instructions of the driving staff must be followed.

11. Animals

The transportation of animals is only possible by prior arrangement.

Small pets, such as dogs or cats, may be transported in suitable carriers, provided they do not cause any impairment.

The pet owner is responsible for the animal throughout the entire ride.

Inter Shuttle may refuse to transport animals for reasons of safety, hygiene, or space.

The customer is fully liable for any damage or soiling caused by animals.

12. Soiling and Damage

The customer is liable for all damage or heavy soiling caused by them, such as vomiting, spilled drinks, or intentional damage.

Cleaning, repair, and, if applicable, downtime costs will be charged.

13. Refusal of Transportation

Inter Shuttle may exclude passengers from transportation if:

  • Safety is at risk
  • Alcohol or drug use is involved
  • Aggressive behavior occurs
  • The GTC are violated

The payment claim remains in effect.

14. Liability

Inter Shuttle is liable only within the scope of statutory provisions.

No liability is accepted for:

  • Traffic disruptions
  • Accidents
  • Weather conditions
  • Strikes
  • Force majeure

No liability is accepted for items lost in the vehicle.

15. Force Majeure

No liability exists in cases of force majeure.

This includes, in particular:

  • Natural events
  • Extreme weather conditions
  • Strikes
  • Official orders
  • Border or road closures

16. Data Protection

Personal data is used exclusively for contract processing and is processed in accordance with statutory data protection regulations.

17. Place of Jurisdiction

The place of jurisdiction is Frankfurt am Main, insofar as legally permissible.

German law applies.

18. Severability Clause

Should any provision be invalid, the remaining provisions shall remain valid.

The invalid provision shall be replaced by the statutory provision.

Last updated: May 2026